Cookie Policy

1. Introduction

Finegym LLC ("Finegym", "we", "our", or "us") uses cookies and similar tracking technologies to enhance your experience on our website and SaaS platform. This Cookie Policy explains what cookies are, which ones we use, and how you can manage your cookie preferences.

This policy applies when you visit or interact with any Finegym web properties, including our main website (https://finegym.io/), admin dashboards, and mobile web interfaces.

2. What Are Cookies?

Cookies are small text files stored on your browser or device when you visit a website. They are used to recognize you, remember your preferences, and gather information about your usage of the site to improve functionality and performance.

Cookies may be:

• First-party (set by Finegym), or
• Third-party (set by services we integrate with).

They can be either session cookies (expire after your session) or persistent cookies (remain until deleted or expired).

3. Types of Cookies We Use

We use the following categories of cookies:

a) Strictly Necessary Cookies

These cookies are essential to make our website and platform function. Without them, key features (like account login or session management) will not work.

Examples:

• Authentication cookies
• Load balancing
• Security tools (e.g. Google reCAPTCHA)

b) Performance and Analytics Cookies

These cookies collect aggregated data about how users interact with our services to help us improve site performance and usability.

Examples:

• Google Analytics (page views, session duration, bounce rate)
• Sentry (error tracking and performance diagnostics)

c) Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering user settings or language preferences.

Examples:

• Session state management
• Dashboard user preferences

d) Third-party Integration Cookies

These are set by third-party tools or services embedded in our platform. They may track interaction with features such as scheduling, support, or payments.

Examples:

• Stripe (payment verification)
• Cal.com (if used by a gym)
• Freshdesk (support widget)

We do not currently use cookies for advertising or marketing purposes.

4. Cookies in Mobile Apps

Finegym mobile applications (iOS and Android) may use technologies equivalent to cookies, such as device identifiers or SDK-based trackers, for:

• Crash reporting
• User session tracking
• Security monitoring

These are not stored as browser cookies but serve similar functional and analytical roles.

5. Legal Basis for Cookie Use

We rely on the following lawful bases for the use of cookies:

• Consent: For all non-essential cookies (e.g., analytics), where required under laws like the GDPR or ePrivacy Directive, your consent will be obtained via a cookie banner.
• Legitimate Interest: For strictly necessary cookies required to deliver the service (e.g., authentication, load balancing, and fraud prevention).

6. Managing Your Cookie Preferences

You have several options for managing cookies:

• Cookie Banner: On your first visit, you will be presented with a consent banner allowing you to accept or reject non-essential cookies.
• Browser Settings: Most browsers allow you to block or delete cookies via their settings. However, disabling essential cookies may impact your ability to use our services.
• Consent Withdrawal: You can withdraw consent at any time by clearing your browser cookies or using cookie preference links (if available on our site).

For mobile apps, cookie-like technology settings can typically be managed through your device’s privacy settings.

7. Third-party Cookie Providers

Some cookies are set and managed by third-party services we integrate with. These providers may use their cookies subject to their own privacy and cookie policies:

Finegym does not control the cookie behavior of these external services but ensures contracts and settings limit excessive tracking.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time in response to legal, technical, or business changes. We encourage users to review this page periodically.

We will notify you of material changes via cookie banners, email notifications (if applicable), or updates within our platform.

9. Contact Us

For questions or concerns about our use of cookies or this Cookie Policy, contact us at:

Finegym LLC
contact@finegym.io
Legal Address: 5830 E 2nd St, Ste 7000 #15900, Casper, Wyoming 82609 Us