Back to calculators

Membership Churn Rate Calculator

Calculate how much revenue you're losing from member churn and what you can recover

Your Metrics

Marketing + sales cost to acquire one new member

📉

Enter your metrics to calculate churn rate

Methodology and Sources

Churn Rate Formula

Churn Rate (%) = (Members Lost / Members at Start of Period) * 100

This is the standard monthly churn rate formula used across subscription-based businesses. Retention rate is simply 100% minus the churn rate.

Financial Impact Calculations

Monthly Revenue Loss = Members Lost * Avg Membership Price

Total Annual Loss = Annual Revenue Loss + Wasted Acquisition Cost

Benchmark Sources

The 5-7% monthly churn rate is a commonly cited industry estimate for fitness businesses. Premium boutique gyms with strong engagement programs typically achieve rates below 3%. These are practical benchmarks widely used in gym management, not derived from a single published source.

Churn Rate Benchmarks

Excellent
<3%
Good
3-5%
Fair
5-7%
Critical
>10%

Industry average churn rate for fitness businesses is 5-7% per month. Top-performing gyms maintain rates below 3%.